Shipping policy

1. Production Time
All products are made to order. Production typically takes 2–7 business days, depending on the workload of our production partners.

2. Shipping Times
Shipping times vary depending on the destination country. Estimated delivery times:

• Germany / EU: 3–10 business days
• USA / Canada: 5–15 business days
• International: 7–20+ business days

Please note that delays may occur due to holidays or external shipping carriers.

3. International Shipping
We ship worldwide. For orders outside the EU, customs fees, taxes, or import duties may apply. These charges are the responsibility of the buyer.

4. Shipping Costs
Shipping costs are automatically calculated at checkout.

5. Partial Shipments
Since products may be fulfilled by different production partners, your order may arrive in multiple packages.

6. Incorrect Address
If an incorrect or incomplete address is provided, the buyer is responsible for any additional shipping costs.

7. Damaged or Incorrect Items
Please report any damage or production errors within 30 days at:

📩 support@belunamar.com

Please include photos when contacting us.